Mise en service GRDF WASQUEHAL

Comment contacter le service client GRDF à Wasquehal ?

Vous chauffez à l’heure actuelle votre logement avec de vieux convecteurs électriques et vous aimeriez avoir des précisions concernant les multiples possibilités qu’offre le gaz naturel ? Vous bénéficiez déjà du gaz à votre domicile à Wasquehal – Nord et vous voulez annuler un rendez-vous pour la mise en place du compteur communicant ? Le site grdf.fr est une étape incontournable, grâce à sa FAQ pour les particuliers extrêmement simple à utiliser. Mais vous pouvez aussi compter sur la réactivité du service client GRDF pour prendre en compte vos demandes par oral ou par écrit :

  • Connectez-vous sur les réseaux sociaux :
    Retrouvez sans plus attendre GRDF sur votre écran de mobile ou de desktop et posez vos questions à des conseillers 100 % disponibles via vos plateformes sociales favorites. L’avenir des relations entre les entreprises et leurs clients se jouera-t-il sur les réseaux sociaux ? C’est fort probable et GRDF n’a donc pas attendu pour saisir cette opportunité de communiquer en temps réel.
  • Contactez le numéro Cristal non surtaxé :
    Collectivité ou entreprise, particulier ou professionnel… Un seul numéro à connaître pour vous entretenir avec un conseiller : 09 69 36 35 34.
  • Ecrivez au service client :
    Questions sur votre consommation, installation d’un nouveau compteur, suivi d’une procédure de raccordement… Et si vous gériez vos démarches en ligne ? Optez pour la transmission d’un formulaire via la page Contact du site web de GRDF. Aucun risque d’attente et il vous sera possible de joindre des documents à votre message.
  • Et en cas d’urgence ? :
    Le principal risque pour les usagers du gaz de ville, c’est la fuite qui peut entraîner une asphyxie. C’est pourquoi il est ardemment conseillé de ne pas considérer comme optionnel l’entretien de vos équipements. En tout état de cause, à la moindre odeur déroutante, on demande l’avis d’un technicien d’Urgence Sécurité Gaz au 0 800 47 33 33.

Le rôle de GRDF

Qui sont les acteurs de la filière gazière ? Les producteurs organisent l’extraction du gaz et ravitaillent les réseaux nationaux en fonction des achats des fournisseurs, comme Engie, Antargaz ou Alterna. Ces derniers signent des contrats de fourniture avec les clients finaux qui se voient facturer une consommation mensuelle. Et c’est GRDF, filiale d’Engie, qui contrôle la dimension technique de la distribution finale au consommateur. La consommation de gaz en France a baissé de 5 % en 2018, contrairement à la consommation mondiale qui ne cesse de croître, et cela est dû à la diminution du recours à la production électrique à base de gaz ainsi qu’à des conditions météorologiques favorables. Notre dépendance aux importations est aujourd’hui totale. Pourtant, il y a tout environ cinquante ans, la France produisait, grâce à l’exploitation de plusieurs dizaines de forages, des centaines de millions de mètres cubes de gaz naturel chaque mois.

Lorsque l’on regarde les émissions de CO2 lors de la combustion des énergies concurrentes, on s’aperçoit que le gaz est le plus propre avec seulement 234 g/kWh contre 384 et 300 g pour le charbon et le mazout. D’après l’Agence Internationale de l’Energie, il nous reste soixante ans de réserves de gaz.

Le coût du branchement au gaz à Wasquehal

Bien entendu, pour la plupart des gens, un raccordement au gaz à Wasquehal (59290) reste abordable pour beaucoup de gens. Cependant, il y a plusieurs formules tarifaires avec des variations importantes en fonction notamment de votre volonté d’utiliser le gaz pour vous chauffer ou uniquement pour cuisiner. Voyons cela plus en détail. Voici de quoi vous faire une idée globale de votre budget pour passer au gaz.

Raccordement au gaz à Wasquehal – Réseau à moins de 35 m
Votre utilisation Montant HT TVA 20% TVA 10% TVA 5,5%
Pour se chauffer 374,96 € 449,95 € TTC 412,46 € TTC 395,58 € TTC
Uniquement eau chaude sanitaire et cuisson 843,66 € 1012,39 € TTC 928,03 € TTC Impossible

Inclus dans le forfait : pose du coffret sur platine en limite de propriété – Ces tarifs concernent les logements individuels (débit : 6 ou 10(n)m³/h) – Source : grdf.fr

Options d’installation du coffret
Montant HT TVA 20% TVA 10% TVA 5,5%
Insertion en clôture 120 € 144 € TTC 132 € TTC 126,60 € TTC
Encastrement en muret 170 € 204 € TTC 187 € TTC 179,35 €

Les taux de TVA réduits ne sont justifiés que dans les situations prévues par la réglementation sur les travaux d’amélioration de l’efficacité énergétique.

En regardant le module Gazmaps de GRDF, vous avez appris que la canalisation est très exactement à quarante-huit mètres de chez vous ? A votre demande, un technicien sera envoyé sur place pour quantifier les travaux et rédiger un devis basé sur les tarifs des interventions répertoriées dans le chapitre 2.3 du Catalogue des prestations annexes de GRDF.

Quelles démarches pour un raccordement au réseau de gaz à Wasquehal ?

Comme vous vous en doutez, on ne peut pas espérer être raccordé au gaz en quelques jours. Cela va dépendre de la complexité du terrassement à réaliser :

  • Réseau présent en bordure de votre terrain : 6 à 10 semaines.
  • Jusqu’à trente-cinq mètres : le délai passe à 16 semaines.
  • Au-delà de cette distance, ce sont les cas les moins fréquents : jusqu’à 1 an.

Pour toute demande de raccordement au gaz à Wasquehal en Hauts-de-France (en ligne ou par téléphone), GRDF vous fournira un devis gratuit dans les 10 jours. Vous aurez alors trois mois pour formaliser votre accord et verser un acompte (50% du montant global). Une fois le piquage sur le réseau effectué, vous devrez verser le reste de la somme. Un certificat vous sera également demandé. La mise en route est l’affaire de votre fournisseur de gaz qui prendra contact avec le gestionnaire.

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