Tarif Engie RIVERY

Déménagement contrat gaz naturel, comment procéder ?

Lors d’un déménagement, on parle le plus souvent de faire transférer le contrat, et la plupart des fournisseur proposent d’ailleurs un service déménagement. Il n’est cependant pas possible de changer l’adresse postale sur un abonnement de gaz pour qu’il soit utilisable dans le nouveau logement, ni de mettre le contrat de l’ancien locataire à son nom. Le changement de domicile entraîne donc forcément la signature d’un nouveau contrat et la résiliation de celui du logement précédent.

À présent, chaque client a la possibilité de souscrire un abonnement avec n’importe quel prestataire. Cela est également valable en cas d’emménagement. Si le nouveau fournisseur n’est pas le même que dans le précédent, le client doit joindre les deux entreprises séparément, l’un pour signer puis le second pour résilier.

Pour les Français qui savent déjà qu’ils veulent continuer leur abonnement en cours dans leur nouveau logement, il est nécessaire d’appeler le fournisseur pour lui indiquer le changement de situation. Résiliation et souscription se font dans ce cas-là en une unique démarche, et pour le client, cela semble effectivement être un changement d’adresse avec Engie ou l’un de ses concurrents.

Le transfert du contrat d’électricité se fait comme celui du gaz : il est nécessaire de résilier un contrat et d’en choisir un nouveau, avec le même prestataire ou non, peu importe. Il faut aussi savoir qu’il est possible d’avoir un seul contrat pour les deux énergies, ou au contraire d’opter pour deux opérateurs distincts.

Réaliser sa mise en service du gaz

Lors de l’installation dans un appartement (ou une maison) utilisant le gaz, le consommateur doit demander la mise en route du dispositif de comptage pour faire alimenter l’installation de gaz. Cela passe par la souscription d’un abonnement auprès d’un fournisseur d’énergie.

Le prix de l’ouverture du compteur de gaz est le même quel que soit le fournisseur. Tous facturent en effet la même somme et la reversent par la suite au gestionnaire sans prendre de marge.

Délais et coût de mise en service d’un compteur de gaz
Type d’intervention Délai d’intervention Tarif pour un compteur (TTC)
Standard 5 jours ouvrés 19,09 €
Express Sous 48h 61,27 €
Urgence Sous 24h 147,00 €

Il est donc nécessaire de contacter un fournisseur de gaz pour conclure un contrat en lui faisant parvenir les renseignements relatives à la consommation et au logement, et choisir l’offre qui vous convient le mieux. Pour souscrire, il faut fournir certains documents, notamment :

  1. l’adresse postale exacte afin que la souscription soit liée à votre compteur de gaz ;
  2. le numéro de Point de Comptage et d’Estimation (PCE) associé au compteur par GRDF lors du raccordement ;
  3. le nom de l’occupant précédant pour aider GRDF le gestionnaire de réseau à identifier sans dout possible le compteur ;
  4. si possible, le dernier relevé du compteur de gaz effectué par le locataire précédent ;
  5. un moyen de paiement, de préférence un Relevé d’Identité Bancaire.

Quel contact pour faire ouvrir le gaz

Pour mettre en marche le compteur de gaz, c’est un fournisseur d’énergie qu’il convient de contacter. Le ménage peut sélectionner n’importe quelle entreprise, que ce soit Engie (anciennement GDF Suez), EDF ou un autre Dyneff, Happ-e ou Alterna.

Les coordonnées souscription Engie

Pour faire activer le compteur de gaz, le ménage peut :

  • contacter Engie au 09 69 36 05 73 pour signer un de ses abonnements de gaz naturel ;
  • faire mettre en route le compteur de gaz avec un concurrent d’Engie en contactant son service commercial ;
  • appeler le 01 84 31 11 97 pour se faire aider par un expert énergie Comparatif-electricite-gaz.fr . Ce service est gratuit, sans engagement et permet de choisir la l’offre partenaire la plus adaptée pour le foyer.

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