Tarif Engie MARLY LE ROI

Souscrire Engie : prendre un abonnement

En cas de déménagement Engie à Marly le roi, il est important de signer une offre de gaz naturel pour le nouvel appartement. Sinon, l’alimentation en gaz restera hors-service et vous ne pourrez pas vous servir de cette énergie.

Il est très simple d’obtenir un contrat de gaz de ville ; il faut téléphoner à un conseiller Engie ou se rendre sur son site pour suivre le parcours de souscription prévu pour vous. Il n’y a qu’à se munir des documents propres au logement.

Pour souscrire un contrat de gaz par téléphone, il est possible de joindre Comparatif-electricite-gaz.fr en composant le 01 84 31 11 97 (non-surtaxé) pour être sûr d’opter pour l’offre partenaire idéale dans votre cas.

Résiliation Gaz de France (Engie) : démarches et tarif

Pour rompre un abonnement au gaz ou d’électricité, la marche à suivre est très facile ; il faut contacter le service client du fournisseur qui gère le contrat et lui indiquer votre décision. Cette procédure est incontournables pour éviter de payer les consommations à la place du futur occupant jusqu’à ce qu’il souscrive son propre contrat. Il est obligatoirement gratuit de mettre fin à un abonnement d’énergie (la seule exception concerne certains professionnels, qui ont parfois une période d’engagement). Le client devra s’acquitter d’une ultime facture, souvent appelée facture de clôture, elle ne contient pas de frais de résiliation.

La rétractation permet aux particuliers changeant d’avis de faire annuler l’abonnement au gaz signé auprès d’un fournisseur. Engie permet à ses clients de de demander gratuitement la rétractation sous deux semaines après la conclusion du contrat. Il n’y a pas d’inquiétude à avoir si vous avez dépassé ce délai : les contrats de gaz pour particuliers sont résiliables gratuitement à n’importe quel moment.

Pour effectuer la rétractation du contrat, le demandeur doit connaître :

  • l’adresse du logement ;
  • nom du souscripteur ;
  • la formule souscrite ;
  • la date de souscription du contrat.

Ouverture d’un compteur de gaz à Marly le roi

La mise en route du compteur de gaz naturel est une démarche identique pour tous, peu importe le fournisseur choisi pour souscrire une formule. Pour éviter de perdre du temps au moment du changement de domicile, il est conseillé de savoir à l’avance comment s’y prendre.

Prix activation du compteur de gaz : explications

Depuis la libéralisation du marché de l’électricité et du gaz en 2007, l’ouverture du compteur de gaz est réalisée par GRDF, le gestionnaire de réseau. C’est donc GRDF qui fixe les montants dus pour la mise en service du compteur, récapitulés ci-dessous.

Combien coûte l’ouverture compteur GRDF ?
Type de mise en service Délai d’intervention Frais TTC facturés par GRDF
Mise en service Standard Sous 5 jours 19,09 €
Mise en service Express Sous 48h 61,27 €
Mise en service en Urgence Le jour-même 147 €

Ces délais ne sont possibles que si un employé GRDF est disponible pour l’intervention. Les montants associés ne sont facturés que si la prestation est effectuée dans le délai correspondant.

Ouverture du compteur de gaz, les renseignements indispensables

Avant de contacter le fournisseur de votre choix, il faut préparer les renseignements utiles à la mise en route du compteur Engie :

  1. la relève de l’index du compteur ;
  2. le Point de Comptage et d’Estimation identifiant le compteur de gaz naturel ;
  3. le RIB pour les personnes souhaitant payer leurs factures par prélèvement bancaire ;
  4. l’adresse postale la plus complète possible du domicile ;

Gaz GDF (Engie) à Marly le roi : e-mail, contact et adresse du fournisseur

Que ce soit pour souscrire un abonnement de gaz, communiquer un départ, résilier un abonnement ou obtenir une réponse à une question, il est possible de joindre GDF (aujourd’hui appelé Engie) par téléphone, sur le web et par pli postal. Cependant, il faut notons que les coordonnées à utiliser dépendent dans la plupart des cas du motif de la demande.

Quelle adresse pour écrire à Engie

L’adresse postale à utiliser est alors celle du service client Engie :

Service client Engie
TSA 92 104
76934 Rouen CEDEX 09

C’est à cette adresse également que les clients peuvent transmettre leur chèque énergie à Engie pour le faire déduire des factures.

Quels numéros composer pour appeler le service client Engie ?

Le fournisseur Engie peut être contacté à plusieurs numéros non surtaxés en fonction du besoin du ménage :

  • le 09 69 399 993 pour contacter le service client Engie. Ce service est ouvert du lundi au vendredi de 9h à 20h et le samedi de 9h à 13h ;
  • le +33 238 528 570 sert à appeler un conseiller francophone Engie depuis l’étranger ;
  • le 32 92 permet de s’acquitter des factures d’énergie par carte sur le serveur vocal accessible en permanence ;
  • le 01 44 22 00 00 sert à appeler le siège social du fournisseur, situé à Courbevoie en région parisienne. Ce numéro sert surtout en cas d’entretien prévu au siège mais pas pour un problème concernant à son contrat ;
  • le 09 69 323 300 permet d’appeler le service spécial professionnels ;

Pour demander un abonnement de gaz naturel, chacun peut passer par le fournisseur qu’il souhaite : Engie, EDF, Eni, etc. Comparatif-electricite-gaz.fr a créé un service client pour accompagner les particuliers dans leur choix. Pour utiliser ce service, il faut composer le 01 84 31 11 97 (prix d’un appel local).

Faire une demande à Engie (GDF Suez) par mail

Pour envoyer un email à Engie, un formulaire de contact est à disposition sur son site internet. Il permet à ses clients d’écrire au fournisseur et d’obtenir une réponse dans les plus brefs délais.

Pour les consommateurs se sont déjà créé un espace personnel virtuel, il est judicieux de s’y connecter avant de se servir du formulaire de contact qui y a été intégré. Cela facilitera la tâche du conseiller responsable du traitement de la demande et raccourcit ainsi le délai de réponse.

Comme presque toutes les grandes entreprises, Engie est aussi très actif sur les réseaux sociaux. Poster sur l’une de ces pages est une bonne solution pour obtenir une réponse rapide. Particulièrement soucieux de leur réputation sur internet, les conseillers mettent un point d’honneur à répondre de manière rapide et efficace à tous les messages de leurs abonnés.

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