Tarif Engie GRANVILLE

Comment souscrire un contrat de gaz naturel chez Engie (GDF Suez) ?

Avant de s’installer à une nouvelle adresse, vous devez penser à signer une offre de gaz de ville pour que l’alimentation du logement soit ouverte à l’installation.

Il est rapide d’obtenir un abonnement au gaz de ville : il est nécessaire de téléphoner à un conseiller Engie ou de se rendre sur le site web du fournisseur pour suivre le processus de souscription prévu pour vous. Il n’y a qu’à se munir des documents concernant le logement.

Pour signer un abonnement par téléphone, les consommateurs peuvent joindre Comparatif-electricite-gaz.fr au 01 84 31 11 97 (prix d’un appel local) pour être sûr d’opter pour la formule partenaire la plus économique.

Déménagement à Granville : fermer le gaz de ville Engie – GDF

Pour mettre un terme à votre contrat Engie (GDF), il suffit d’appeler le service client du fournisseur ou aller sur son site web. Cette étape est très simple et peut être effectuée dès que la famille connaît le jour de son déménagement du logement actuel. Les contrats d’énergie pour particuliers en France sont sans engagement. Il sont donc résiliable à tout moment, gratuitement.

Emménagement Engie : comment transférer le contrat de gaz vers une nouvelle adresse ?

La mise en marche du gaz est effectuée par le gestionnaire de réseau (GRDF). Cependant, c’est à un fournisseur que le client doit s’adresser. De plus, ce dernier devra payer des frais d’intervention prélevés par le fournisseur puis transférés au gestionnaire.

Gaz domestique : quel est le coût d’une ouverture du compteur ?

GRDF propose aux consommateurs trois délais pour l’ouverture compteur ; pour chaque option, les frais sont différents. Pour s’assurer de payer le montant minimal, nous conseillons d’entamer cette démarche environ 15 jours avant l’installation dans le logement.

Coûts et délais d’ouverture compteur gaz
Type d’opération Délai d’intervention Prix pour un compteur TTC
Première mise en service 5 jours 19,09 €
Mise en service Standard
Mise en service Express Dans les 48h 61,27 €
Mise en service Urgence Dans la journée 147,00 €

Peu importe le fournisseur de gaz que vous choisissez, les délais d’activation du compteur de gaz de ville sont fixés par le gestionnaire de réseau GRDF et sont les mêmes pour tous les fournisseurs.

L’activité de GRDF varie en fonction des demandes des ménages. Celles-ci sont la plupart du temps nombreuses fin août et tout le mois de septembre. Pour les personnes changeant d’adresse à cette période, il est recommandé de souscrire un contrat de gaz au moins 2 semaines avant le déménagement.

Quels documents sont utiles à l’activation d’un compteur de gaz ?

Lorsque vous allez signer un abonnement de gaz, le fournisseur aura besoin des documents suivants :

  • les coordonnées du futur titulaire du contrat ;
  • votre adresse précise ;
  • si possible, le relevé du compteur de gaz ;
  • votre date d’installation ;
  • les coordonnées de l’ancien occupant du logement ;
  • le Point de Comptage et d’Estimation, une suite de 14 chiffres ;
  • un RIB pour les personnes souhaitant régler leurs futures factures par prélèvement mensuel.

Le fournisseur choisi pour l’abonnement contacte alors GRDF pour lui demander l’activation du gaz.

Lorsque le départ d’un locataire et l’emménagement de son successeur se font le même jour, il arrive que le gaz ne soit pas coupé lors de l’emménagement. Dans ce cas-là, aucun technicien GRDF ne fera le déplacement et le gaz pourra être utilisé immédiatement. Toutefois, des frais de gestion correspondant au montant d’une mise en route normale seront quand même ajoutés à la première facture par le fournisseur de gaz (pour le compte de GRDF).

Comment contacter Engie service client ?

Les moyens de communication pour contacter GDF (désormais Engie) sont nombreux. Selon ses préférences et de sa demande, chaque consommateur peut utiliser celui qui lui convient le mieux. Par exemple :

  • l’espace client Engie est très utile car il permet d’effectuer plusieurs démarches avec un ordinateur, un smartphone ou une tablette sans passer par le service après-vente d’Engie ;
  • il est possible de contacter un conseiller Engie depuis un autre pays en composant le 00 33 2 38 52 85 70. Le montant de cet appel varie en fonction du pays d’où l’utilisateur appelle et de son opérateur téléphonique ;
  • si votre société a un contrat de fourniture de gaz ou d’électricité avec Engie Pro – ex GDF Suez Entreprises, vous pouvez appeler le fournisseur au 09 69 32 55 22. Ce service est disponible de 8h3à à 18h du lundi au vendredi ;
  • il est possible d’envoyer une lettre à Engie GDF Professionnels en écrivant à :
    ENGIE – Service clients entreprises
    TSA 15702
    59783 Lille Cedex 09

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