Tarif Engie COLIGNY

Gestion des abonnements au gaz pour déménagement

Il n’est pas possible pour les particuliers de faire transférer un contrat de gaz d’un logement à un autre. En cas de changement de logement, chaque ménage doit donc se charger de demander un nouvel abonnement et mettre un terme à l’ancien.

Les familles voulant changer de prestataire lors de leur déménagement doivent réaliser deux démarches : contacter le futur fournisseur pour signer un contrat et l’ancien pour faire fermer le compteur.

Les Français ont le droit de passer par le fournisseur d’énergie qu’ils souhaitent et en changer à tout moment. peu importe le fournisseur du logement qu’il quitte, le client peut continuer avec celui-ci dans le nouveau logement à Coligny. Pour cela, il convient de contacter le service client en ligne ou par téléphone pour demander en même temps la résiliation et la souscription. Nous vous recommandons d’avoir sous les yeux une facture pour l’ancien logement et tous les renseignements concernant le nouveau.

Dans les appartements connectés au gaz domestique, il faut se charger des démarches liées au contrat d’électricité et à celui de gaz. Cela peut s’avérer long pour les consommateurs, c’est pour cela que les acteurs du marchés ont lancé des contrats prévoyant l’électricité et le gaz.

Mettre le compteur de gaz de ville à son nom

La mise en route de votre compteur Engie revient à demander un contrat de gaz dans un logement donné qu’il soit nouvellement construit, loué ou acquis. Qu’importe le prestataire choisi, l’activation du gaz est essentielle pour l’accès au gaz et son exécution revient à GRDF.

La mise en route du compteur Engie

Voici la procédure à suivre :

  • sélectionner un fournisseur de votre choix (Engie, EDF, Butagaz ou même Dyneff) ;
  • une fois le fournisseur choisi, il faut l’appeler pour signer un contrat, c’est à ce moment qu’est programmé le déplacement d’un technicien GRDF ;
  • l’ouverture du compteur gaz réalisée n’est pas à payer sur place. Le montant apparaît sur la première facture de gaz envoyée par le fournisseur.

Frais et délais d’intervention pour l’ouverture du gaz sur Coligny

La mise en route du compteur de gaz requiert la venue d’un technicien GRDF, cette opération est facturée directement au client par le fournisseur. Son montant est présent sur la première facture de consommation. Puisqu’il s’agit d’une prestation assurée par GRDF, son coût est le même peu importe le fournisseur sélectionné. Il change tout simplement en fonction du délai d’attente.

Tarifs et délais d’ouverture d’un compteur de gaz
Type de mise en service Délai d’attente Tarif (TTC)
« Standard » une semaine 19,09 €
« Express » Entre 24 et 48h 61,27 €
« Urgence » Moins de 24h 147,00 €

Engie service client : téléphone, contact, email

Le fournisseur historique Engiepropose à ses clients différents numéros. Il faut le choisir en fonction de l’objet de la demande :

  • pour contacter GDF (Engie) depuis l’étranger il faut utiliser le 00 332 38 52 85 70 (frais selon pays d’appel et opérateur, ligne disponible de 9h à 21h du lundi au samedi heure française) ;
  • dans le cas d’un raccordement au gaz naturel d’un logement neuf, ce n’est pas un fournisseur qu’il faut joindre mais le distributeur GRDF ;
  • chacun peut prendre contact avec le siège social en composant le 01 44 22 00 00. Ce numéro est inutile en cas de demande liée au contrat, pour des renseignements sur les offres ou pour faire une réclamation ;
  • pour souscrire un abonnement au tarif réglementé de vente du gaz (TRV) ou n’importe quelle autre offre GDF (désormais Engie), composez le 09 69 39 99 93 ;

Retrouvez ci-dessous les adresses mises en place par Engie pour ses clients :

  • le client peut prendre contact avec le siège d’Engie en adressant son courrier à :
    Siège social Engie
    Tour T1 – 1 place Samuel de Champlain
    Faubourg de l’Arche
    92930 Paris La Défense cedex
  • pour les professionnels, l’adresse Engie GDF à utiliser est :
    Engie – Service clients pros
    TSA 15702
    59783 LILLE CEDEX 09

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